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Graphite Network
Privacy policy

Last updated: 01.11.2024

Thank you for choosing Graphite Network (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal data and your right to privacy. If you have any questions or concerns about our policy or practices regarding your personal data, please contact us at support@atgraphite.com

When you visit our Website (“Website”) and use our services, you trust us with your personal data. We take your privacy very seriously. This Privacy Policy aims to explain in the clearest possible way what data we collect, how we use it, and what rights you have in relation to it. Please take the time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Website and services.

This Privacy Policy applies to all data collected through our Website and/or any related services, sales, marketing, or events.

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

What Data Do We Collect?

Personal Data You Provide to Us

In Short: We collect personal data that you provide, such as your name, address, contact information, passwords, and security information.

We collect personal data that you voluntarily provide to us when expressing interest in obtaining information about our products or services, participating in activities on the Website, or otherwise contacting us. The personal data we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal data we may collect includes:

  • Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Data Automatically Collected

In Short: Some data – such as your IP address and browser/device characteristics – is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use, or navigate the Website. This data does not reveal your specific identity (such as your name or contact details) but may include device and usage data such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, location, and information about how and when you use our Website. This data is needed primarily for the security and operation of our Website, as well as for our internal analytics and reporting purposes.

Like many businesses, we also collect data through cookies and similar tracking technologies.

Data Collected from Other Sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other third-party sources.

We may obtain information about you from other sources such as public databases, joint marketing partners, and social media platforms (such as Facebook). Examples of data we may receive from these sources include social media profile information (name, gender, birthday, email, current city, state, country, user identification numbers, profile picture URL, and any other data you choose to make public), marketing leads, and search results.

How Do We Use Your Data?

In Short: We process your data for legitimate business interests, to fulfill our contract with you, with your consent, and/or to comply with legal obligations.

We use personal data collected via our Website for various business purposes. We process your personal data for the purposes described below, based on our legitimate business interests, your consent, or legal requirements. The specific legal grounds we rely on are listed next to each purpose below:

  • To facilitate account creation and login with your consent. If you link your account with us to a third-party account (such as MetaMask, Google, or Facebook), we use the data you allowed us to collect from those third parties to facilitate account creation and login.
  • To process cryptocurrency transactions and facilitate your use of features such as the buy Graphite page, cross-network bridge, and Graphite Wallet.
  • To send you marketing and promotional communications. We and/or our third-party marketing partners may use your personal data for marketing purposes, in accordance with your preferences. You can opt-out of marketing communications at any time.
  • To send administrative information to you. We may use your personal data to notify you about updates to our products, services, or policies.
  • To post testimonials. We may post testimonials that contain personal data. We will obtain your consent before posting your name and testimonial.
  • To deliver targeted advertising. We may use your data to develop and display content and advertisements tailored to your interests and to measure its effectiveness.
  • To request feedback. We may use your data to request feedback about your use of our Website.
  • To protect our Website. We may use your data to ensure our Website is safe and secure (e.g., for fraud prevention and monitoring).
  • To enforce our terms, conditions, and policies.
  • To respond to legal requests and prevent harm. If we receive a legal request (such as a subpoena), we may need to inspect the data we hold to determine how to respond.
  • For other Business Purposes. We may use your data for business analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and improving our Website, services, and marketing strategies.

How Do We Handle Your Third-Party Services Logins?

In Short: If you choose to log in to our Website using a third-party service, we may access certain data about you.

Our Website offers you the ability to register or log in using your third-party account details. Where you choose to do this, we will receive certain profile information about you from the third-party service provider. The profile information we receive may include your name, email address, and other data you choose to make public.

What Is Our Stance on Third-Party Websites?

In Short: We are not responsible for the safety of any data shared with third-party providers who advertise on our Website.

Our Website may contain advertisements from third parties that are not affiliated with us and may link to other websites or services. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this Privacy Policy. We are not responsible for the content or privacy/security practices of any third-party websites or services. You should review the privacy policies of third parties before sharing any data with them.

How Long Do We Keep Your Data?

In Short: We keep your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We process and store personal data only for the period necessary to achieve the purpose for which it was collected or as long as required by applicable laws. Typically, we retain data for no longer than 5 years unless specific legal obligations require longer retention.

Do We Use Cookies and Other Tracking Technologies?

In Short: Yes, we use cookies and similar technologies to improve your experience.

We use cookies (small text files stored on your device) and similar tracking technologies to enhance website functionality, analyze usage, and deliver personalized content.

How Do We Keep Your Data Safe?

In Short: We aim to protect your personal data through technical and organizational security measures.

We have implemented appropriate technical and organizational security measures to protect the personal data we process. However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, transmission to and from our Website is at your own risk.

What Are Your Privacy Rights?

In Short: You have specific rights regarding your personal data under GDPR.

You have the right to request access to, rectification of, or deletion of your personal data. You also have the right to object to data processing or request that we restrict the processing of your data. To exercise these rights, please contact us at support@atgraphite.com

Do We Make Updates to This Policy?

In Short: Yes, we update this policy as necessary to comply with relevant laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date, and the updated version will be effective as soon as it is accessible. If we make significant changes to the policy, we may notify you by prominently posting a notice or sending a notification. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your data.

How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you can email us at support@atgraphite.com